Customer Service Assistant - Mumbai, India - GoQuest Media Ventures Pvt Ltd.

GoQuest Media Ventures Pvt Ltd.

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Roles and Responsibilities:

Provide excellent service by understanding customer needs and resolving problems effectively.
Maintain accurate records of interactions and ensure timely followups on pending cases.
Collaborate with other team members to improve customer satisfaction and service quality.

Who Can Apply:

Those who enjoy helping and engaging with customers.
Ability to handle challenging situations with empathy and patience.

Required Skills and Experience:

Prior experience in customer support or related field is a plus.
Excellent verbal and written communication in English.
Familiarity with CRM software and basic computer skills.
High school diploma or equivalent educational background.

Be part of our customer-centric team, providing exceptional support to our valued clients and ensuring their satisfaction with our products and services

Salary:
₹180, ₹240,000.00 per year

Benefits: