Ojt Technician - Delhi, India - Ather Energy
Description
Department:
Ownership Management
Division:
Operational Excellence
Unique Role:
OJT Technician
Operational Responsibilities
- Implement the Vehicle Service training plan for each city and create and follow the OJT training schedule
- Independently conduct the Vehicle Service Level2 training for all new joiners in COCO and RP cities, within 2 weeks after the conclusion of the New Hire Training
- Conduct and support in practical onthejob training for all new technicians, workshop managers, Service advisors and floor supervisors wrt vehicle assembly, disassembly, component replacement, spare parts replacement, body panel replacement, and vehicle diagnosis
- Travel to RP and COCO cities to observe onfield service activities and guide with handson training as needed
- Support with Training audits in COCO and RP service centres
- Obtain information on new service bulletins/Change Requests /CAFV projects from the Vehicle Service team and implement refresher and OJT training on the same
- Track and maintain vehicles, tools, inventory, and equipment used in the service training centre
- Support with the training Certification post OJT training
- Track and share data around training participation, feedback, certification, etc.
- Address queries from the local service teams in each city post training
- Support in the Optimisation of service processes by conducting Service validation and service feasibility studies for the Vehicle Service team for new change requests/CAFV projects
- Support the NPD team for service validation and testing
- Share service bulletins/Change Requests /CAFV projects with the team to be published on the LMS
- Conduct training as per SOP
- Stay up to date on our product portfolio, service bulletins, service process changes, etc.
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