Executive-operations - Gurgaon District, Haryana, India - Amex

Amex

Verified Company

Gurgaon District, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.

And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?- Consistently Manage High Volumes Of Work Accurately And Efficiently While Working Under Stringent Timelines.- Focus On Team's Productivity And Efficieny To Ensure Sla's Are Met -Strong Excel skills- Contribute Towards Team Goals By Strictly Managing Individual Productivity & Quality Targets And Demonstrate Strong Focus On Process Improvements- Ensure Adherence To And Compliance With Organization Policies And Audit Controls. Providing support in processing of contracts, affiliation of new Merchants within the set service level agreements by reviewing their KYC documents- Merchants are categorized as private/public limited companies, trusts, LLPs, proprietorships etc.- Assessing and examining risk by performing strict compliance and risk checks to minimize fraudulent & anti-money laundering activities- Inspecting and validating the financial information of clients online via use of government websites, following due diligence as per SOPs.- Performing reviews to ensure that each information and documentation is consistent with AEBC and Anti money laundering policies & procedures to satisfy regulatory requirements- Work on daily inventory towards cases related to merchant services as well as management of mailbox to ensure all requests are actioned in a timely manner- Creation of Case on the relevant tools, maintenance of trackers and files for the team

Qualification:

Graduate. Relevant Experience An Advantage
Excellent Oral And Written Communication Skills
Strong Interpersonal And Coordination Skills
Strong And Committed Customer Focus And Consistent Demonstration Of Service Excellence.
Compliance With Company Policies And Procedures.
Ability To Take Independent Decision & Meet Stringent Deadlines.
Good Pc Skills
Flexible
Strong Result Focus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.