Customer Service Agent - Thane, India - Global Travel Xperts
Description
Developing effective communication platforms for clients.Inspiring repeat business from Travel agents by ensuring services are up to the mark by client.
Monitoring and measuring client satisfaction.
Liaising with different departments about client queries.
Offering advice to clients on services and products.
Developing surveys and capturing client information.
Dealing with client requests and troubleshooting problems.
Getting Feed back from clients on tour.
Coordinating with suppliers to ensure all the services are reconfirmed.
Job Types:
Full-time, Regular / Permanent
Salary:
₹25, ₹35,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
Schedule:
- Fixed shift
- Night shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location:
In person
Speak with the employer
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