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    Assistant Manager - Bengaluru, India - Thoucentric

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    Description

    § Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

    § We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

    § We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fuelling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

    § Thoucentric is an 'Ethos' that epitomizes the essence of being a good human... living a life of purpose... being life itself We are an extension of ourselves together We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.



    Requirements

    Key Qualifications

    • Develop and maintain clear, concise reporting on KPIs measuring online support performance by analyzing web metrics.

    • Mine and analyse data to identify patterns and correlations among the various data points

    • Design, create and deliver data reports & insights in the form of presentations and share with business teams

    • Experience working in the field of analytics, reporting out metrics and deep dive analytics

    • Good Analytical problem solving skills and an aptitude for quick learning

    • Strong proficiency with SQL for data analysis and building end to end data pipelines.

    • Ability to write complex queries and understanding of database concepts.

    • Strong analytical problem solving skills and an aptitude for learning quickly

    • Expert in data analysis and presentation tools

    • Exceptional communication and collaboration skills

    • Experience in web analytics and tools like (Adobe Omniture, Google analytics etc)

    • Experience with programming languages like Python & Unix Shell for data pipeline automation and analysis

    • Knowledge of statistics concepts and Machine learning algorithms like regression, clustering etc

    Responsibilities

    • Accountable for resource planning and delegation of work within team

    • Develop functional knowledge of all processes.

    • Create and maintain a schedule for all initiatives and drive completion of tasks by the agreed deadlines

    • Plan ahead and communicate project/task status in a timely manner

    • Work with the team to document all processes and tools as needed

    • Conduct monthly reviews with stakeholders

    • Ensure processes are effective and maximize shared and re-usable resources

    • Accountable for performance management of individual team members

    • Support and guide team members

    • Actively build the team - hiring, retention, training, and developing team members.

    Education

    MBA in Business Analytics or M.Tech/M.S. in related field with 10+ years experience in the area of Data analytics & customer insights with at least 2 year's experience as a people manager managing teams.

    Benefits

    § Be part of the exciting Growth Story of Thoucentric

    § Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute in the organizational and practice initiatives.

    § Constant learning curve with very approachable and intellectual group of consultants.

    § Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.




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