CRM Implementation - Ahmedabad, India - Testeem Solutions

Testeem Solutions
Testeem Solutions
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Job description


  • Work with clients on Implementation of ERP Application (Modules: Sales and Pre Sales)
  • Requirement Gathering
  • Scope documentation
  • Training
  • Coordination between client requirement and development team
  • End user support Qualifications

Responsibilities:


  • Understanding the project scope, schedule, deliverables.
  • Collaborating effectively with internal stakeholders, both inperson and through
remote working models as needed.

  • Partner relationship management maintaining a healthy working relationship
without compromising on deliverables and outcomes.

  • Project scope and schedule management.
  • Driving periodic project reviews and mitigating risks with due diligence and a data
driven approach.

  • Escalating project issues to the senior management when needed.
  • Contributing to the delivery of all aspects of the project and services: controlling and
reporting on project activities, systems, and information security.

  • Driving accountability and continual service improvements—reviewing support
practices, performing trend analysis on key operational metrics, ensuring a high focus
on end-to-end project delivery.

  • Improving support experience for quality results by studying, evaluating, and
redesigning processes, establishing and communicating service metrics, monitoring
and analyzing results, and implementing changes.

  • Using and creating knowledge base articles based on new product information, support
incidents, and common or critical issues.

  • Implementing process optimization, improvements, and modernization initiatives
where appropriate.

  • Identifying process inefficiencies and compliance issues, and implementing strategic
Solutions.


Knowledge:

  • Moderate English language Communication skills.
Any relational and non-relational Database.
Microsoft Office, excel and PowerPoint knowledge required.
Any reporting tool knowledge will be added as an advantage
CRM domain experience will be added as an advantage. Whatsapp resumes nine zero five eight double six three four zero nine


Job Types:
Full-time, Regular / Permanent


Salary:
Up to ₹35,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Experience:


  • CRM Implementation: 1 year (required)

Speak with the employer
Application Deadline: 18/06/2023

Expected Start Date: 21/06/2023
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