Customer Support Representative - Gautam Budh Nagar, India - Gamemano Pvt .LTD
Description
Job description
Job Title:
Customer Service Executive
Job Location:
Noida Sector 62
Job Summary:
Our company is seeking a highly motivated and enthusiastic Customer Service
Job Responsibilities:
2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives.
3 Keep accurate records of customer interactions and transactions.
4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5 Build sustainable relationships and trust with customers through open and interactive communication.
6 Provide feedback on the efficiency of the customer service process and identify areas for improvement.
7 Participate in training sessions to improve knowledge of products and services offered by the company.
Qualifications:
1 Proven customer support experience or experience as a customer service representative.
2 Excellent communication skills, both verbal and written in English.
3 Strong phone contact handling skills and active listening.
4 Ability to multitask, prioritize and manage time effectively.
5 Ability to work well in a team environment.
6 Bachelor's Degree
7 Typing Speed 40WMP
FOR ASSOCIATED COMPANY DELTA SERVICES PRIVATE LIMITED
If you are passionate about providing exceptional customer service and are looking to join a dynamic team, please submit your resume.
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Work Location:
In person
Salary:
₹15, ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Ability to Relocate:
- Gautam Buddha Nagar,
Uttar Pradesh:
Relocate before starting work (required)
Work Location:
In person
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