Jobs

    ServiceNow AI Search Specialist - sany, India - RELQ TECHNOLOGIES LLC

    RELQ TECHNOLOGIES LLC
    RELQ TECHNOLOGIES LLC sany, India

    5 days ago

    Default job background
    Description

    JOBRESPONSIBILITIES:

    • Collaborate with crossfunctional teams tounderstand business requirements and deliver solutions that meettheir needs
    • Design and implement AIpowered search solutionson the ServiceNow platform
    • Continuously improve the searchexperience for users by analyzing search data and userfeedback
    • Stay uptodate with the latest developments in AIsearch technology and incorporate them into oursolutions
    • Broader understanding of search engines (likeGoogle analytics Bing etc.)
    • Configure Genius results with triggerconditions and answer types
    • Expertise in curation and tuning of AIsearch results
    • Configure date and crosstable facets. ConfigureAI Search in index dotwalk field values
    • Understanding of naturallanguage understanding (NLU) and machine learningconcepts
    • AI Search Analytics experience. Ability to createdashboards configure search settings in indexed sources searchprofiles search applications relevancy scores
    • Responsible for review ofplan design and implementation of the overall solution architecturecomprising conceptual (functional and nonfunctional) technical andphysical architecture
    • Demonstrate Thought Leadership toward white spacesolutions
    • Provide system & applicationlevel solutionsframework & methodologies
    • Understand the customer requirementsto build/identify areas that need to be Proof ofconcept
    • Maintain current certifications keep up to dateon all Delta releases
    • Strong analytical skills to identify problems andrecommend solutions that meet businessrequirements.
    • communication and interpersonal skills toeffectively collaborate with users stakeholders and teammembers.
    • Ability to work independently and takeo wnership of projects.
    • Troubleshootingdebugging and problemsolving skills.
    • Must know toolslike Excel Visio and other Microsoftproducts.

    KEYQUALIFICATIONS & EXPERIENCES:

    • At least 5/ years experience indeveloping and administrating the ServiceNowPlatform.
    • Bachelors degree in computer science informationsystems or another related field (or equivalent workexperience).
    • Broad exposure to IT infrastructure andapplication landscape ideally with technical depth in adiscipline/ITSM process.

    CertificationsPreferred:

    • ServiceNow AI Seach trainingcompleted
    • ServiceNow Admin and Developer certified in andworking experience at least two or more modules (KnowledgeManagement ServiceNow Portal ITSM CSM GRC HRSecOps)
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