Customer Service(Financial App) - Malad, Mumbai, Maharashtra, India - Eway IT Solutions

Eway IT Solutions

Verified Company

Malad, Mumbai, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

_
Chime Bank_

- **Us process:

Payment Processor / financial app like paytm**_
Leverage strong computer skills and the ability to navigate through multiple systems to research information quickly
Resolve customer issues by clarifying the reason for the call, selecting and explaining the best solution to address the issue, taking the necessary steps to ensure resolution.
Deescalate situations involving dissatisfied customers where needed and offer the necessary assistance and support.
Document all information on customer/member interaction according to standard operating procedures
Meet and exceed company and client success metrics
Maintain current knowledge of assigned programs and services through ongoing classroom and computerbased programs.
Perform additional tasks as directed.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹18, ₹22,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Speak with the employer

Category Executive