Customer Support Representative - Ahmedabad, India - Esmsys (Enterprise Service Management System)

Esmsys (Enterprise Service Management System)
Esmsys (Enterprise Service Management System)
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Main Activities:


  • Understand and acquire thorough knowledge of various products of the company
  • Handling customer queries with right solutions
  • Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

What are we looking for:


  • HSC or Graduate
  • Fresher / 01 year experience of relevant work
  • Good verbal communication skills in English and Hindi is must
  • Excellent telephone etiquette and ability to demonstrate professional grammar and diction
  • Good relationship skills with understanding of client service
  • Proficient in using MS Office Software mainly Word, Excel, Outlook
  • Good general knowledge of Banking sector will be an added advantage

Job Types:
Full-time, Part-time, Fresher, Internship


Salary:
₹12, ₹18,000.00 per month


Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Speak with the employer
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