ERP Implementation Coordinator - Kochi, India - d'Katia Software Technologies Pvt Ltd

d'Katia Software Technologies Pvt Ltd

Verified Company

Kochi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

In this role,you will be responsible to manage the overall implementation process of an ERP and act as the primary point of contact for the clients of the company.

You should act as a link between client and company by assisting clients in the implementation of ERP until it goes LIVE.

Job Location

Kochi

Roles and Responsibilities

Gain complete knowledge about the product and modules
Build a strong relationship with the customer through implementation and ensure the delivery of the project and solution is satisfactory to the customer.
Overall responsibility for the successful completion of project implementations,
Ability to successfully manage multiple concurrent projects from kickoff through post Go-Live support phases
Prime spokesperson to management on project related matters, both internally and externally.
Collaborate with stakeholders to design and implement a successful ERP system
Providing on site and off site demos and training on ERP/Software to the clients
Analyze the effectiveness of the system and identify opportunities for improvement
Lead pre and postimplementation activities such as live support and training
Perform Weekly customer status calls
Responsible for development and update of ERP technical instructions and user documentation
Conduct training to the Teachers, Admin staff & Management regarding usage of ERP modules.
Act as the single point of contact for the top management for implementation related matters
Submit timely reports and updates