ERP Implementation Executive - Ernakulam, India - d'Katia Software Technologies Pvt Ltd
Description
In this role,you will be responsible to manage the overall implementation process of an ERP and act as the primary point of contact for the clients of the company.
You should act as a link between client and company by assisting clients in the implementation of ERP until it goes LIVE.
Job Location
Kochi
Roles and Responsibilities
- Gain complete knowledge about the product and modules
- Build a strong relationship with the customer through implementation and ensure the delivery of the project and solution is satisfactory to the customer.
- Overall responsibility for the successful completion of project implementations,
- Ability to successfully manage multiple concurrent projects from kickoff through post Go-Live support phases
- Prime spokesperson to management on project related matters, both internally and externally.
- Collaborate with stakeholders to design and implement a successful ERP system
- Providing on site and off site demos and training on ERP/Software to the clients
- Analyze the effectiveness of the system and identify opportunities for improvement
- Lead pre and postimplementation activities such as live support and training
- Perform Weekly customer status calls
- Responsible for development and update of ERP technical instructions and user documentation
- Conduct training to the Teachers, Admin staff & Management regarding usage of ERP modules.
- Act as the single point of contact for the top management for implementation related matters
- Submit timely reports and updates
Qualifications/Requirements:
- Bachelor's/Master's Degree in Computers/Management/Electronics
- Minimum 1 year sales/ implementation experience in ERP/Software Excellent communication skills (Freshers with strong communication & presentation skills and quick learning skills may also apply)
- The ability to talk to and present to a range of audience and acting as a translator between client and company.
- Should be fluent and proficient in English.
- Flair for learning new technologies quickly and capacity to adapt easily
- Willingness to travel (pan nation on demand)
Job Types:
Permanent, Full-time, Fresher
Salary:
₹144, ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
Experience:
- ERP systems: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
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