Telecalling Executive - Thane, India - Talents Villa Recruitment Services

Talents Villa Recruitment Services
Talents Villa Recruitment Services
Verified Company
Thane, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

We are currently seeking highly motivated and experienced Customer Support Executives to join our team in Navi Mumbai for multiple process.

As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients and customers.


Job Responsibilities:

  • Handle inbound and outbound calls from customers and assist them with their queries related to banking products and services
  • Provide accurate and timely information to customers
  • Maintain records of customer interactions and transactions
  • Follow up on customer inquiries and resolve complaints promptly
  • Meet targets for call handling, customer satisfaction and other performance metrics

Requirements:


  • Minimum 1 year of experience in customer support role, preferably in banking or financial services industry
  • Excellent communication skills in English and Bengali
  • Good knowledge of banking products and services
  • Ability to work in rotational shifts, including night shifts
  • Graduation in any discipline

We Offer:

  • Competitive salary package
  • Attractive incentives and bonuses
  • Health insurance benefits
  • Comprehensive training and support to help you succeed in your role
  • Opportunities for career advancement within the organization

Salary:
₹16, ₹21,000.00 per month


Benefits:


  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Speak with the employer

  • Health insurance
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