Customer Success Executive - Mumbai, Maharashtra, India - Zell Education

Zell Education
Zell Education
Verified Company
Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Training and on-boarding of students post sales

  • Delivering prompt, efficient and friendly responses to students across various channels
  • Initiate regular calls with the students to track their progress
  • Proactively manage the success of the assigned students and identify/develop upselling opportunities
  • Build a solid and lasting relationship with the customers
  • Perform any other tasks required to ensure customer satisfaction
  • Act as customer's voice for Zell's internal teams and work with relevant teams to improve product and services basisfeedback received from the students
  • Cross sell and upsell the courses offered

Salary:
₹300, ₹380,000.00 per year


Benefits:


  • Cell phone reimbursement
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Work Location:
In person
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