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Bengaluru

    Domain Lead 3 - bangalore, India - Capgemini

    Capgemini
    Capgemini background
    Description

    Must have :

    BUSINESS KNOWLEDGE:
    1. Product Catalogue management, Product lifecycle management, Product Modelling
    2. Service catalogue management, Service and Resource modelling
    3. Product Inventory
    4. Service and Resource Inventory
    5. 3rd Party inventory
    6. Data Migration

    JOB DESCRIPTION:

    Domain Lead in the telecommunications industry plays a critical role in driving the success of their domain by providing leadership, expertise, and strategic direction.

    SKILLS LIST:
    - In our case, mandatory: TELCO knowledge (verified), management skills and English
    - Profile highly oriented to managing the operation of all the activities involved
    - Must ensure that service processes are adopted, as well as ensure the correct use of tools
    - Controls and manages the Project Budget
    - Control of the main operational indicators related to each activity
    - Ensures correct service coverage
    - Must ensure the quality of what is delivered
    - Coordinate teams, assign resources
    - Focus on continuous improvement of team performance
    - Raise the different operational risks and incidents of the service to the domain lead
    - Ensures that offshore is fully involved and committed to the service
    - Manages the particularities of the Offshore team, in terms of tools and internal processes in India.
    - Manages and supervises the improvement of knowledge within the team at all levels
    - Good written and verbal communication skills
    - Team working using Agile frameworks
    - Good English level


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