Customer Support Executive - Noida, Uttar Pradesh, India - Jobsflix
Description
This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made.
He / she is also responsible for ensuring that only 3 data points are provided on any call.a
Key Responsibilities:
- Responsible for attending calls and providing information as requested by the caller.
- Ensure that appropriate information is provided while taking a call.
- Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.
- Adhering to the compliance and policies set by the department.
Skills and Work Experience required:
- Excellent Communication Skills
- Ability to work under pressure.
- Pleasant voice with pleasing telephonic etiquettes
- Working knowledge of computers Ability to comprehend and follow instructions and direction.
- Adept at typing.
Day shift for female
Flexible shift for male
salary for full time :16k(9 hrs)
salary for part time: 10k (5hrs)
Pay:
₹10, ₹16,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Commission pay
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- English (preferred)
Work Location:
In person
Expected Start Date: 28/04/2024
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