Associate - India - Allstate Insurance Company

Allstate Insurance Company
Allstate Insurance Company
Verified Company
India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Date Opened:
Jan 23, 2023


Location:

IN

Company:
Allstate Insurance Company

  • Excellent customer service skills and a passion to help others
  • Ability to be a selfstarter and work independently
  • Performing review of the dispatch system to identifying more efficient ways to inspect our customers' vehicles
  • Completing precalls to customers to confirm inspection location and date.
  • Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
  • Researching and responding to moderately complex customer communications, concerns, conflicts or issues

Responsibilities:


  • Excellent customer service skills and a passion to help others
  • Ability to be a selfstarter and work independently
  • Performing review of the dispatch system to identifying more efficient ways to inspect our customers' vehicles
  • Completing precalls to customers to confirm inspection location and date.
  • Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
  • Researching and responding to moderately complex customer communications, concerns, conflicts or issues

Primary Skills:


Experience:

years

  • Undergraduate/Graduate with minimum 6 months of voice experience OR Graduate Freshers with good communication skills

Shift Timing:


  • Should be comfortable with 24x7 shifts (including Night shifts) as per business requirement
  • Should be comfortable with split/consecutive offs as per business requirement
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