Ticketing Executive - Gurgaon, India - Adam vacations

Adam vacations

Verified Company

Gurgaon, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Ticketing

Description
We're looking for detail-oriented reservation agents to assist our customers with their booking needs.

You will provide various planning and booking services, including answering customers' questions, making travel suggestions, and booking rooms and tickets.

To be successful as a Reservation Agent you must be able to work with mínimal supervision and have excellent customer service skills.

Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers

Qualifications
For you to be successful as a Ticketing agent with us, you would need to have the following experience:

Tourism knowledge including
Flights:
GDS knowledge is a must have
Amadeus as a priority basic (for at least
1 year experience)
Ability to create
booking,
ticketing,
reissue,
Q updates:
MS Excel and Word competency
Multitasking working with variant channels: mail, slack, Monday, hospitality systems
Monitoring systems for irregular ticket booking behavior
Excellent organizational skills and strong team player qualities
The ability to work variable shifts
Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
Quality control all international tickets issued overnight for correct commissions, lowest fare.