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    Flex Consulting Partner - Delhi, India - MongoDB

    MongoDB
    MongoDB Delhi, India

    4 weeks ago

    Default job background
    Description
    This role will be based remotely in India.

    Description

    Play a front-line role with Customers, Sales, and our Delivery ecosystem representing the high-growth software company that is energetically challenging the status quo of the database industry
    Work in a team of technologists, sales and delivery professionals among the best in their fields.

    Work with some of the most ambitious and complex global companies, helping to define and progress their innovation initiatives across every vertical.

    MongoDB consulting exists to support the development of our customers' vision, accelerate customers' time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud.

    Our consulting solutions ensure that organizations get the best out of MongoDB.
    Help us take our business to the next level of scale and excellence in delivery and governance. You will have an abundant opportunity to meaningfully impact the growth of the MongoDB business.

    Candidate Profile

    University degree or relevant work experience
    At ease operating in a small, dynamic, fast growing team, able to be proactive and self-sufficient with an ability to have a can-do attitude and make oneself accountable
    2-5+ years experience with enterprise-scale software solutions, large scale software engineering or consulting services delivery experience preferred
    Comfortable creating plans and priorities for both project delivery and customer resources
    Demonstrated belief in the power of stakeholder management and communications
    Outstanding and effective interpersonal skills; strong verbal and written communication abilities
    Ability to foresee and assess risk, plan to mitigate risk and manage escalations or critical situations
    Services delivery experience with development or operation teams is a plus

    Position Expectations

    Champion the Professional Services(PS) offerings

    Manage a portfolio of projects, collaborating closely with customers, account teams (sales and customer success), consultants, PS leadership and other professional services teams.

    Drive the utilization of PS Services, ensuring accountability in line with MongoDB's leadership principles
    Plan and develop strategies to meet quarterly delivery targets independently or in collaboration with PS Leaders. Monitor progress closely, adapt to the situation and provide regular reports to PS leaders
    Meaningfully engage directly with customers to ensure swift, successful delivery of PS services
    Deliver a Quarterly Business Review (QBR) presentation to PS leaders, covering successes, challenges, key learnings, and proposed go-to-market strategies for the upcoming quarters
    Actively seek out opportunities for process improvement within existing workflows and develop new processes as needed
    Help customers efficiently and accurately schedule their Professional Services (PS) days
    Assist Consulting Engineers(CEs) with the operational stuff

    Measures of Success

    Reduction in expiration of PS services
    Achieving or exceeding quarterly delivery targets
    Independently handle operational work with precision, accuracy, and efficiency
    Demonstrate business acumen through robust control of the business and drive process improvements

    Life at MongoDB

    Our India office culture
    500+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
    Regular group outings and opportunities to get to know your colleagues
    Employee affinity groups

    Our Benefits

    Competitive salary and equity
    Comprehensive Health cover, dental cover, travel insurance & Life Insurance
    Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
    26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.
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