Executive - Terminal Operations - Rail & Inland - Panipat, India - DP World
Description
Key Responsibilities- Deployment including scouting for market vehicles to make good the demand. Check shipping documentation for completeness ie., i.e. Customer Name, Address/Forwarder Name/Shipping Line/Line & Safety Seal/Eway Bills validity/BOE/DO Validity.
- Collection of PODs/Line Seals from the drivers of the last completed trip. Handling over of the documents for the next trip. Issue of Diesel Slip / Trip Incentives / Border Charges etc as applicable for the lane.
- Resolutions to the concerns raised by Drivers with regard to documents handed over, validity, issues at customers' end / at the time of empty pick up / handover, etc. including coordination with the concerned KAM / CS, etc.
- Monitoring the vehicles in transit; at the factory; repair points; loading/loading points etc including the status of the breakdown vehicles.
- Track the vehicles for the entire journey and relay the information to the concerned stakeholders viz., CS / Ops / KAMs / Maintenance Team (for Breakdowns) including the Transport Team for remedy.
- Reporting any enroute vehicle breakdown to the Work Shop through shift-In-charge/CS Team.
- Sharing ETA at Factory and ICD
QUALIFICATIONS & COMPETENCIES
- Good Communication skills in the English language, both oral and written.
- Qualification - Graduate / Experience - Minimum -3 years.
- To have very good knowledge of Word, excel & PPT as well as Software.
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