Despatch Incharge - Dindigul, India - NAGA LIMITED
Description
Despatch Incharge:
Responsibilities:
- Answer emergency and nonemergency calls and document important information.
- Respond to any issues and followup by coordinating with the appropriate departments or field units.
- Operate and manage a multiline telephone console system.
- Respond to queries related to products and deliveries.
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
Requirements:_
- A minimum of 3 to 4 years experience in a similar role.
- Strong knowledge of emergency processes and procedures.
- Excellent communication and interpersonal skills.
- Proficient in MS Office with proven experience in data entry.
- Ability to work well under pressure.
Benefits:_
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Location
:
Naga Limited - Consumer Division Unit 2. No.1, Padiyur Road, Puthupatty, Vedasanthur Taluk Dindigul, Tamilnadu,
Schedule:
- Day shift
Ability to Relocate:
- Dindigul,
Tamil Nadu:
Relocate before starting work (required)
Work Location:
In person
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