Agm - Delivery Planning & Implementation - Prepaid - Pune, India - Vodafone Idea

Vodafone Idea

Verified Company

Pune, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Req ID: 826- Location: Pune, IN- Function: Technology/ IOT/Cloud- About:

Role
Delivery Planning & Implementation - Prepaid Lifecycle

**Job Level/ Designation
M2 / AGM

Function / Department
[Technology - Products - (Prepaid Lifecycle Management)]

Location
Pune

Job Purpose

As a SME of prepaid products, Collaborate with business users to understand business requirements for impact assessment and convert them into functional requirement as well as Solution design & Implementation of demand/CR delivery to the production.

Managing day-to-day small/large projects activities in area of prepaid customer life cycle management.

Key Result Areas/Accountabilities

E2E demand execution by coordinating requirements closure, plan solution and delivery alignment, schedule activities for golive plan; contributing to team meetings; troubleshooting development and production problems across multiple environments.
Contribute to prioritisation of Demands in consultation with user function and deliveries, strict governance around scope and deliverables by detailed requirement gathering and elicitation, and closely monitor scope creep by tracking FRS changes post sign off.
Ensure closure of all BAU demands assigned within agreed TAT and quality parameters
Ensure demands are delivered on time & first time right as per business requirements agreed & signed off.
Ensure SIT & UAT alignment & closures for demands & new products feasibility
Track demand deliveries, realization and Golive across all circles with Business teams.
Recommends system solutions by comparing advantages and disadvantages of custom development and other alternatives.
Maintains quality service by establishing and enforcing organization standards
Ensure alignment with release & operations team for deployment & handover

For SME Role

Responsible for assisting solution team (as found necessary) on effort estimation & impact assessment.
Participate in impact assessment sessions with architecture team, Operations team & Infrastructure teams (wherever found necessary) & provide relevant inputs required from SME perspective.

Operational support & L3 Management

Review with L3 team along with operation team for issues reported and for pending fixes.
Reviews with all the respective teams for the health check status of system.
Periodic discussion on S1 and S2 raised to find RCA and action points to be taken to avoid the severities
Provides support on operational issues
Identify process improvement points which reduce product to market time
Contributes to team effort by accomplishing related results as needed.

For Stakeholder Management

Stakeholder management (Various Business Functions, Internal IT Portfolios and Multiple Vendor Team), ensure that all testing cycles are closed and signoffs received as per defined acceptance standards and share required artefacts to release team alignment prior deployment of code into production.
Own to resolve the dependencies & risks (if identified) in discussion with various partner & business teams.

Core Competencies, Knowledge, Experience

Overall years of experience in IT telecom, project management skills to handle transition & integration projects. Knowledge of incorporating various SDLC methodologies like Agile (Scrum Master), Waterfall.
Sound knowledge in various Effort estimation techniques
Function point analysis, Story points, etc.
Understanding of Prepaid Customer life cycle & telecom processes for BSS stack solution design & delivery
Understanding of IN provisioning, API interfaces, Channel Partner & Wallet Management
Experience in project management using agile methodologies, estimation.
Strong analytical, communication and problemsolving skills
Strong interpersonal & presentation skills with an ability to execute team
Knowledge and experience in infrastructure implementation projects

Must have technical / professional qualifications

UG: B.Tech/B.E in IT/Computer Science
Experience with Agile methodologies and effective Project Management skill (certifications such as PMP, Agile, preferred)
Experience in programming/coding preferably in Java, Oracle sql, SOAP, Tomcat, REST, WAS, Shell scripting and Unix/Linux environment.

Years of Experience
At least 8 years of experience with telecom industry in planning & solution functions with 3+ years of project management experience