Customer Care Executive - Janakpuri, Delhi, Delhi, India - XIIMBA ECOSYSTEMS
Description
A customer service executive is a professional who handles customers on behalf of the business.When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them.
In other words, the customer support executive is the voice and face of a brand.Responsibility
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
dealing with customer issues and churning out an easy-to-follow solution
Job Types:
Full-time, Permanent
Salary:
₹10, ₹16,990.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (required)
Work Location:
In person
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