Back Office - Indore, India - Tracknovate Mobile Resource Management Pvt. Ltd.
Description
We are looking for a qualified
Back Office / Support Executive, who will offer excellent customer service and after-sales support.
Roles & Responsibilities:
- Resolving customer complaints brought to management's attention.
- Planning the training and standardization of the product description and delivery
- Keeping a detailed record of client data, including useful comments and positive or negative feedback.
- Conducting quality assurance surveys with customers and providing feedback to the Management.
- Possessing excellent product knowledge to enhance customer support.
Skills Required:
- A bachelor's degree in administration or a related field.
- Minimum 1 year of work experience.
- Excellent written and verbal communication skills.
- Basic Computer skills.
Job Types:
Full-time, Regular / Permanent
Salary:
₹20, ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Indore,
Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
Client Coordination: 1 year (required)
Back Office: 1 year (required)
Language:
- English (required)
Work Location:
In person
Speak with the employer
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