Jobs
>
Cochin

    Area Vehicle Service Manager - kochi, India - Ather Energy

    Ather Energy
    Ather Energy kochi, India

    5 days ago

    Default job background
    Manufacturing / Mechanical
    Description

    You'll be our: Area Vehicle Service Manager

    You'll be based at: Bangalore OR Kochi - Service Centre

    You'll be aligned with: Zonal Vehicle Service Manager

    You'll be joining our: Service Delivery Team

    What you'll do at Ather:

    • Ensure that the kPIs of the doorstep service teams are met, while keeping in mind great customer experience - at coco and doco locations.
    • Monitor and control the service quality as per Ather standards, through adoption of best practices and service sops at service centers and for the service fleet.
    • Monitor customer complaints, ensure redressal, and initiate necessary corrective actions.
    • Pdi (support) / warranty management.
    • Provide technical support to the local doorstep service team across coco and doco locations.
    • Plan and support service marketing activities in the city.
    • Support establishment of vehicle service set up in all launch markets.
    • Support service strategy team to document service sops and service manual.
    • Ensure a high level of competence for the service center and service fleet teams through training needs analysis.

    Here's what we're looking for:

    • Experience in after sales operations and strong team management and collaboration skills.
    • You need a customer first attitude and an ability to anticipate customer needs and exceed expectations.
    • A fair understanding of EV technology is a definite plus.
    • Demonstrates an ability to control operational costs, improvise tools/equipment, sops to minimize costs.
    • Demonstrate the ability to scale operations and showcase value improvement.

    What you bring to Ather:

    • We are looking for a graduate in business/engineering from a tier i/tier ii institute.
    • 5-8 years of experience in managing service delivery operations (team of 20+ or multiple workshops).
    • Please apply if you have automobile experience only and speaks Malayalam.
  • Soffit Infrastructure Services (P) Ltd

    Ojt - Integrated Managed Services (On Job Trainee

    2 days ago

    Soffit Infrastructure Services (P) Ltd Kochi, India

    Qualification - Preferred IT related Degrees or Diploma · Certification Courses - Not mandatory, CCNA or relevant course completion are value addition · Skills - Good communication (Written and verbal) · Aptitude test Score · Soffit is an IT services company operates last 15+ yea ...

  • EY

    L&d Vth Supervising Associate

    1 week ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • EY

    Em - Supervising Associate

    3 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • IGA TECH INDUSTRIAL ELECTRONICS PVT LTD

    Service Coordinator

    2 weeks ago

    IGA TECH INDUSTRIAL ELECTRONICS PVT LTD Ernakulam, India

    Job Title: Service Coordinator · Service Coordinator Duties for a Team of 5-6 Service Engineers: · Customer Handling: Interact with customers, address their queries and concerns, and ensure customer satisfaction throughout the service process. · Work Assignment: Assign service ta ...

  • EY

    L&d Vth Gds Supervising Associate

    2 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • EY

    Em - Supervising Associate

    3 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • EY

    Europe West Nextwave Careers Administrator in

    3 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Bluesun Innovations

    Ups Store In-charge Supervisor

    1 week ago

    Bluesun Innovations Kochi, India

    A UPS Store In-charge cum Supervisor plays a key role in managing the daily operations of a UPS Store location, overseeing staff, and ensuring efficient and reliable package and mail services for customers. · **Job Title**:UPS Store In-charge cum Supervisor · **Location**: Kochi ...

  • Soffit Infrastructure Services (P) Ltd

    IT Helpdesk Coordinator

    1 week ago

    Soffit Infrastructure Services (P) Ltd Kochi, Kerala, India

    **Job Summary**: · The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and effic ...

  • HOTEL LUMINARA

    F&b Service Captain(Lounge Bar)

    2 weeks ago

    HOTEL LUMINARA Kochi, India

    We are seeking a meticulous F&B service captain to supervise and manage all events for our company. As the lounge bar captain, you will be responsible for managing the staff schedule, ensuring that restrobar operations run smoothly, and prioritizing the comfort and safety of our ...

  • EY

    Process Associate

    3 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED

    Service Coordinator

    2 weeks ago

    IGA TECH INDUSTRIAL ELECTRONICS PRIVATE LIMITED Ernakulam, India

    Job Title: Service Coordinator · Service Coordinator Duties for a Team of 5-6 Service Engineers: · Customer Handling: Interact with customers, address their queries and concerns, and ensure customer satisfaction throughout the service process. · Work Assignment: Assign service ta ...

  • 18 Steps

    Tl-customer Support

    1 week ago

    18 Steps Kochi, India

    **Salary Details** · Annual CTC up to INR 8,00,000 to 11,00,000 · **Education** · Graduate/Post Graduate · **Experience** · 6-12 Years in Customer Service Domain · A leading UK based MNC in IT industry is looking for: · Position: Team Leader · Reports to : Operations Manager · Te ...

  • Technowand

    Service Coordinator- It

    1 week ago

    Technowand Ernakulam, India

    The Call Management Service Coordinator (SC) is responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources are effec ...

  • AQUANEETA INDUSTRIES PRIVATE LIMITED

    Service Coordinator

    2 weeks ago

    AQUANEETA INDUSTRIES PRIVATE LIMITED Kochi, India

    **Requirements** · - Female · - Tele calling expertise · **Key Result Area** · - Oversee all interaction with clients to ensure all service requirements are met · - Regular follow up of happy calls, Job card, installation and proper reporting the feedback to Service Manager for d ...

  • ZAMWAY SOLUTIONS

    Office Administrator

    1 week ago

    ZAMWAY SOLUTIONS Kochi, India

    As an Admin Manager overseeing HR, Administration, Customer Care, and Operations for a business management consulting company, your duties and responsibilities may include: · Human Resources: · 2. Developing and implementing HR policies and procedures to ensure compliance with le ...

  • EY

    Backfill - Pscm

    2 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • HIREARC

    Service Coordinator

    3 weeks ago

    HIREARC Kochi, Kerala, India

    As a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. · Pay: Fro ...

  • Prayatna Center for Child Development

    Attender

    2 weeks ago

    Prayatna Center for Child Development Kochi, India

    An attendant is responsible for ensuring excellent customer service by assisting customers with their needs and inquiries, managing complaints, and providing timely actions. Attendants duties include maintaining the cleanliness and orderliness of operational areas, monitoring pro ...

  • EY

    Uk&i Total Rewards benefit Advisor- Vth

    3 weeks ago

    EY Kochi, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...