Customer Service Executive - Pune, India - Jagruti Rehabilitation Center

Jagruti Rehabilitation Center

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Managing a team of representatives offering customer support.

Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Part-time, Regular / Permanent, Fresher

Part-time hours: 3 per week

Salary:
₹18, ₹22,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Backend Executive