Customer Service Executive - Pune, India - Jagruti Rehabilitation Center

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Managing a team of representatives offering customer support.

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Part-time, Regular / Permanent, Fresher

Part-time hours: 4 per week


Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Flexible schedule

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend only

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Work Location:
One location

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