Backend Executive - Ludhiana, India - ROOPKALA
Description
Responsibilities:
- Manage and track orders from placement to fulfillment, ensuring timely delivery and customer satisfaction.
- Coordinate with suppliers, manufacturers, and logistics partners to ensure efficient order processing and shipment.
- Monitor inventory levels and coordinate with the procurement team to maintain optimal stock levels.
- Handle inbound and outbound customer inquiries regarding orders, deliveries, product information, and other operational matters.
- Conduct cold calling activities to generate leads, onboard new clients, and expand the customer base.
- Assist in recruitment processes by conducting initial screenings, scheduling interviews, and coordinating with hiring managers.
- Maintain accurate records of orders, shipments, and customer interactions using our internal systems.
- Collaborate with crossfunctional teams including marketing, sales, and customer support to enhance operational efficiency and resolve any issues.
- Identify areas for process improvement and implement best practices to streamline operations.
- Stay updated on industry trends, competitor activities, and market demands related to Indian Ethnic Wear.
Salary:
₹20, ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Work Location:
In person
More jobs from ROOPKALA
-
Billing Executive
Ludhiana, Punjab, India - 3 weeks ago
-
Warehouse Operator
Ghumar Mandi, Ludhiana, Punjab, India - 3 weeks ago
-
Marketing Sales Representative
Ludhiana, India - 3 weeks ago
-
Tellecaller
Ghumar Mandi, Ludhiana, Punjab, India - 1 week ago
-
Field Sales Executive
Surat, India - 2 weeks ago
-
Customer Care Executive
Mumbai, India - 3 weeks ago