Backend Executive - Ludhiana, India - ROOPKALA

ROOPKALA
ROOPKALA
Verified Company
Ludhiana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Responsibilities:

  • Manage and track orders from placement to fulfillment, ensuring timely delivery and customer satisfaction.
  • Coordinate with suppliers, manufacturers, and logistics partners to ensure efficient order processing and shipment.
  • Monitor inventory levels and coordinate with the procurement team to maintain optimal stock levels.
  • Handle inbound and outbound customer inquiries regarding orders, deliveries, product information, and other operational matters.
  • Conduct cold calling activities to generate leads, onboard new clients, and expand the customer base.
  • Assist in recruitment processes by conducting initial screenings, scheduling interviews, and coordinating with hiring managers.
  • Maintain accurate records of orders, shipments, and customer interactions using our internal systems.
  • Collaborate with crossfunctional teams including marketing, sales, and customer support to enhance operational efficiency and resolve any issues.
  • Identify areas for process improvement and implement best practices to streamline operations.
  • Stay updated on industry trends, competitor activities, and market demands related to Indian Ethnic Wear.

Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


Work Location:
In person

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