Sales Executive - Taliparamba, India - ABC Group
Description
Sales
- Prepare sales plan based on target (Weekly, Monthly).
- To wish customer, make ensure provided welcome drink.
- Collect customer details as per KYC, Provide Privilege e Card If required.
- Listen to customer requirements and budget & assist customer to show all products display.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.
- Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
Delivery Follow up
- Handover sales order to delivery section and mention the date ,time and payment mode
- Ensure the proper delivery.
Customer relation and service.
-
After Service -
Maintain Relationship With Customer. To give a feedback call regarding product and installation
-
Customer service -
- To provide quick response.
- Handover to concerned dept.
- Ensure they get proper solution
Service -
- Provide the Installation Instructions, return policies, guarantee policies, customer care number.
- Ensure the closed complaints with the customer whether he / she satisfied (feedback).
Display
- Display update against available stock.
- Daily display checking and remove out of stock.
- Remove discontinued products & broken / damaged items from display.
- Ensure the neatness and cleanliness
Enquiry follow up
- Follow up Enquiry Customers daily & weekly
Gather Product Knowledge
Participate In Training Program.
- Maintain training diary, must participate all training class
Keep Catalogues and update properly.
Report Preparation
- Enquiry of order requirements.
- Short supply of products.
- Customer complaints.
Customer Satisfaction &
Service Availability
- Maintain high customer satisfaction pre & post sales.
- Provide 100% swift service availability to meet customer needs on incase of urgency.
Organization Core Values
Establish inside and outside organization core values as below;
- Relationship for Life
- Customer Service and Satisfaction
- Futuristic & Innovative
- Teamwork for excellence
- Responsible & Result Oriented
- Win-Win Cooperation
Pay:
₹13, ₹15,000.00 per month
Shift:
- Day shift
Experience:
- Sales: 1 year (preferred)
Work Location:
In person
Speak with the employer
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