Customer Support - Ernakulam, India - SCM Hub International Business School
Description
Contact potential or existing customers to inform them about a product or service using scripts- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Salary:
Up to ₹8,000.00 per month
Schedule:
- Day shift
- Morning shift
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