Service Executive - Kolkata, India - Matrimony

Matrimony
Matrimony
Verified Company
Kolkata, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
TelemarketingEast Zone
Required Experience
Years

  • Posted On
  • 11 Mar 2023
Basic Section- New Job TitleNo.

Of Openings- 5- BAND- Band 1- Grade- Level 1- Designation- Executive - Customer Service- Campus/Non Campus- Non-Campus- Employment TypeRequisition Type- Replacement- Employee Category- 0- TAT- 0- Closing Date- 25 Mar 2023- Organisational- Company- Matrimony.

Com- Business Unit- MM-CBS- Department- Telemarketing- Sub Department- Telemarketing- Country- India- Region- East Zone- State- West Bengal- City- Kolkata- Working Location- Sector-V Saltlake- IndustryFunctional Area- Sales/Business Development- RoleSkillsSkill


OPERATIONS MANAGEMENT

TELECALLER

TELESALES
Minimum Qualification

No data available

  • Job DescriptionResponsible for making outbound calls and regular follow up
on leads assigned.

  • Explaining the product features in detail and how to use the
packages.

  • Strictly adhere to the process requirements.
  • Selling membership over the phone and achieve the targeted
sales numbers & value, set quality parameters.

  • Understand the customer requirements, encourage them to
upgrade/ renew the matrimony packages.

  • Address all the issues/grievances of customers and provide the
right customer experience.

  • Capture the insights from customer interactions and share it
with the internal team.

Knowing Bengali and Hindi is compulsory.
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