Junior Associate - Kochi, India - Muziris Softech Pvt Ltd
Description
Associate - Client relations - This role is an integral part of our ERP project management team in work allocation for software developers and client management.
Core responsibilities with regard to team work allocation includes the following:- Discussion and analysis of new requirements and support activities of the project with team leaders and developers.
- Timely status update to the team leaders and client regarding pending tasks
- Daily stand up meeting coordination for support activities
- Jira management
- Client communication through calls, mails, WhatsApp etc.
- User story management
- Weekly sprint meeting with client
- Ticketing system management
- User training based on new releases
Requirements:
- Freshers having customer management skills
- Basic knowledge in financial accounting concepts will be an added advantage
- Any graduation in commerce background
- B. Com/M. Com/MBA
- Good communication skills
- Good presentation & analytical skills
Salary:
₹17, ₹30,000.00 per month
Benefits:
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Day shift
Speak with the employer
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