Customer Service Executive - Bengaluru, India - N-tek consulting Pvt Ltd
Description
Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards.- Check on the status of customer accounts and track checks and payments.
- Review and explain account charges.
- Assist banking customers who are victims of fraud, theft or identity theft.
- Assist customers with replacing lost or stolen credit or debit cards.
- Assist with address changes.
Required Skills:
- Graduate in any domain.
Excellent communication in English and Hindi
:
- Experience In BPO Banking experience
- Customer Support Experience.
- Work from Office
- Flexible in 24/7 Shift (Rotational week off)
- Five Days Working
- Two rotational off
- One way transportation. (Before 6:00 am login/post 10:00pm logout)
- Fully Vaccinated
- PF+ Medical coverage.
Salary:
₹15, ₹33,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Education:
- Bachelor's (preferred)
- Health insurance
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