Rcu Digital Fraud Team Member-ho - Bengaluru, India - Kotak Mahindra

Kotak Mahindra
Kotak Mahindra
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Role:


  • Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital banking frauds.
  • Thorough knowledge on regulatory requirements on handling digital frauds
  • Raise queries/alerts to the concerned for appropriate actioning and mitigate the risks.
  • Liaising with Branches, RRM & various departments, vendors, banks, wallet companies for logical closure to alerts/ queries raised and ensure recovering disputed amounts.
  • Sending rejection letters to the customers
  • Immediate action on the UE raised and ensure end to end investigation and closure.
  • Recommend Process changes basis learning
  • Tracking & follow up on the Unusual Events & Incidents to ensure timely closure
  • Analysis & creation of Dashboard on Unusual Events, Incidents, etc. for submission to Mgmt.
  • Regular updating of NCIF & CIBIL
  • Handling internal as well as external communications
  • Excellent written and oral communication skills

Job Requirements:


  • Minimum 2 years of work experience
  • Strong analytical, communication & followup skills
  • Good knowledge of Ms Excel, Ms Word & PowerPoint
  • Capability of preempting risks & trend and eye for details.
  • Should be Selfmotivated & takes initiatives Capability of preempting possible violation of KYC /controls/processes
  • Capability of preempting risk lines & trends through data.
  • Strong followup ability & keenness/ Proficient in Excel.
Good presentation and networking skills.
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