Project Coordinator - Delhi, India - SITA Switzerland Sarl

SITA Switzerland Sarl

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Overview:

_ WELCOME TO SITA_

Ready to redefine air travel? The journey starts here, with you at SITA

PURPOSE:

This role is responsible for the successful delivery and deployment of network services to the customer's location as per agreed scope and timelines in coordination with internal and external stakeholders.

What will you do:

Manage the successful Delivery of customer's order with agreed scope, quality, timelines and minimize the risk of missing our commitments.
Manage the Delivery milestones versus agreed baseline per defined by SITA delivery team and flag any deviation to the management immediately.
Minimize the risk of delayed delivery and implementation problem by carrying out regular reviews of the progress of the customer requests.
Work with all interlocks to find alternate solutions when delivery is at risk.
Manage the delivery performance to ensure customer orders are delivered in time and closed in time into the tools to allow SITA in time Revenue.
Manage risks and issues and own escalations (in liaison with line management)
Be responsible to coordinate with internal and external stakeholders for right firsttime delivery.
Ensure effective transition to SITA Operations and Billing and conduct a formal order closure review including lessons learned.
Responsible for the coordination of the final delivery/migration while ensuring that defined acceptance tests are carried out successfully.
Be aware of typical installation problems and prevent against them through effective project management.
Responsible to record and report any issue encountered during delivery.
Ensure data integrity and quality within SITA tool for assigned customer's request.

Qualifications:

EXPERIENCE:

Minimum 03 years experience in service delivery, project managment or related domain.
Good understanding of WAN Network deliveries.
Good understanding of Routers, Switches, Wireless Access points etc.
Good Understanding of LAN & WAN technology.
Understanding of network architecture and component.
Excellent verbal and written communication skills.
Good understanding of Project Management principles; certification preferred (Prince2/PMP/Agile).
Knowledge of IT and ATI industries
Able to operate within virtual teams
Professional competency in MS EXCEL
Pivot table able to create professional reports
Competent in MS PowerPoint
Able to create professional presentation to present the performance of the delivery
Competent in MS Office, messaging, online purchasing, webconferencing systems

PROFESSION COMPETENCIES:

Change control
Communicating for impact
Crossteam integration
Embracing challenge
Knowledge of customers
Managing Risk
Producing results
Products and Services
Project completion and integration
Project planning and control
Project scope management
Quality Management
Resource Management
Stakeholder management

CORE COMPETENCIES:

Adhering to Principles & Values
Communication
Creating & Innovating
Customer Focus
Impact & Influence
Leading Execution
Results Orientation
Teamwork

EDUCATION & QUALIFICATIONS:

University degree or equivalent /
Technical and Projct management certification preferred (CCNA, Prince2, PMP)

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WHAT WE OFFER:
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SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format.

As part of our global benefits, we offer:

Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
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Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

Flex-location: Benefit for 30 working days from anywhere around the world each year

Competitive benefits according to the local market