Requirement for Telecaller Executive - Delhi, India - Engineering manpower placement
Description
HiWe are looking for Telecaller Executive (Fresher) for our reputed client. Your profiles seems relevant to our requirement. If you are looking for job change, kindly share your updated resume.
Please share below details with resume:
- Current CTC:
- Experience:
- Notice period:
>>
Job Title -Requirement for Telecaller (Fresher)
Key Responsibilities:
- Make outbound calls to prospective customers from provided leads or lists.
- Explain the company's products or services to potential customers over the phone.
- Answer incoming calls from customers, address their inquiries, and provide solutions as needed.
- Follow a script or pitch provided by the company and tailor it to the customer's needs.
- Identify and qualify sales leads by collecting relevant information from potential customers.
- Maintain a database of potential and existing customers and update their contact information.
- Meet or exceed daily, weekly, and monthly sales targets.
- Document all interactions with customers accurately in the company's CRM system.
- Escalate complex issues to the appropriate department for resolution.
- Keep uptodate with product knowledge and industry trends to effectively communicate with customers.
- Handle objections and rejections professionally and attempt to overcome them.
- Follow up with customers who express interest but do not make an immediate purchase.
- Provide feedback to the sales team regarding customer inquiries and concerns.
- Adhere to all company policies, procedures, and ethical standards.
Requirements:
- Proven experience as a Telecaller or in a similar sales role is preferred.
- Excellent verbal communication and active listening skills.
- Strong persuasion and negotiation skills.
- Ability to work effectively in a team as well as independently.
- Strong organizational skills with attention to detail.
- Proficient in using CRM software or call center software.
Contact person - Mrs Komal verma
Salary:
₹10, ₹15,000.00 per month
Benefits:
- Health insurance
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Central, Delhi: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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