Sre Gurgaon - Sampoorna Computer People

Sampoorna Computer People
Sampoorna Computer People
Verified Company
Gurgaon, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Summary

  • Experience:
  • 5 Years

Location:
Gurgaon

  • Designation:
SRE Gurgaon (Female)

Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other

  • Educational Level:
Graduate/Bachelors

Industrial Type:
IT-Software/Software Services

Functional Area:
IT Software - Network Administration / Security

Key Skills:
MPLS,OSPF,BGP,EIGRP

Job Post Date:
Wednesday, February 22, 2023


Company Description

  • Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world's most established communications company, employing around 100,000 people in 170 countries around the world.
  • Their principal activities include:
Networked IT services globally

  • Local, national and international telecommunications services
  • Broadband and internet products and services
  • Converged fixed/mobile products and services


They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.


  • Specialties: Telephony, Networking, Cloud Services, Unified Communications
  • Purpose Of Role:
  • Service Operations providing (24/7) support to customers on services included within the private line and data product sets. This support includes accepting and progressing faults received directly from end customers and It also includes proactive network surveillance and progressing faults to resolution with suppliers and vendors.
  • Key Responsibilities:
  • Coordinates maintenance and repair of the telecommunications and ancillary electronic equipment.
  • Work in a 24/7 service centre environment interfacing directly with end customers.
  • Responsible for monitoring network and management systems performance by identifying customer traffic and customer impacting system problems.
  • Implementing changes.
  • Analyse complex equipment problems and provide recommendations and coordination of repairs or replacement of associated faulty equipment.
  • Manages repairs requiring knowledge of procedures utilised within the international market place. Including recording data of significant complexity.
  • Analyses data and prepares reports detailing results.
  • Responsible for driving suppliers to repair on associated access circuit faults.
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