Customer Support Executive - Bengaluru, India - Scalent Solutions

Scalent Solutions
Scalent Solutions
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:

∙ Resolve customer issues in a timely and efficient manner

∙ Provide support for our products

∙ Work with other members of the team to ensure that customer needs are met

∙ Stay up-to-date on product changes

∙ Develop and implement customer service processes and procedures

∙ Conduct quality assurance reviews of customer service interactions

∙ Provide feedback to team members

∙ Represent the company in a professional and positive manner


Qualifications:

∙ Bachelor's degree in business, communications, or a related field

∙ 2+ years of experience in customer service

∙ Excellent written and verbal communication skills

∙ Some basic understanding of Microsoft Office Suite

∙ Bilingual in English and Hindi


Desired Qualifications:

∙ Quirky personality

∙ Sense of humor

∙ Passion for helping others


Benefits:

∙ Competitive salary

∙ Opportunity to grow and develop your career

∙ Fun and collaborative work environment


Salary:
Up to ₹500,000.00 per year


Schedule:

  • Day shift

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 2 years (required)

Application Deadline: 25/05/2023

Expected Start Date: 15/06/2023
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