Receptionist/administrator - Bengaluru, Karnataka, India - PyjamaHR

PyjamaHR
PyjamaHR
Verified Company
Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Key Responsibilities:


  • Greet and

Assist Visitors:
Welcome customers and visitors with a friendly and professional demeanor, ensuring they feel comfortable and attended to.

  • Appointment Scheduling: Manage appointments, coordinate schedules, and ensure proper allocation of resources to optimize patient flow.
  • Communication: Provide accurate information or direct inquiries to the customers and appropriate staff member.
  • Registration: Ensure accurate customer registration and assist with the completion of necessary forms and paperwork.
  • Billing and Payments: Process payments, verify information, and assist with billing related inquiries.
  • Customer Feedback: Actively engage in feedback collection, testimonials and google reviews.
  • Maintain Reception Area: Keep the reception area organized, and well stocked with necessary materials.
  • Records: Maintain and update customer records in compliance with privacy regulations.
  • Assist Staff: Provide administrative support to clinic staff as needed
  • Collaboration: Collaborate with internal stakeholders to ensure smooth operations

Qualifications:


  • Previous experience in a similar role, preferably in a medical or healthcare setting.
  • Strong communication and interpersonal skills.
  • Proficiency in computer skills, including Microsoft Office.
  • Excellent organizational skills and attention to detail.
  • Ability to handle patient information with confidentiality and sensitivity.
  • Proactive and adaptable with a positive attitude.
  • Ability to multitask, manage time and prioritize
  • Ability to Problem solve, quick resolution and active listening

Perks and Benefits

  • No Night Shifts
  • Professional Development opportunities
  • Competitive Compensation
  • Healthcare Coverage
  • Employee Recognition Programs
  • Diversity and Inclusion
  • Employee Referral Programs
  • Cafeteria Facilities

Pay:
₹250, ₹420,000.00 per year


Benefits:


  • Flexible schedule
  • Food provided
  • Health insurance

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Diploma (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Computer skills: 1 year (preferred)

Work Location:
In person
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