International Voice Process - Chennai, India - The palcement park

The palcement park

Verified Company

Chennai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Manage large amounts of incoming phone calls

Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹15, ₹25,000.00 per month

Benefits:

Health insurance
Life insurance
Provident Fund

Schedule:

Day shift
Monday to Friday
Rotational shift

Supplemental pay types:

Joining bonus
Overtime pay
Performance bonus

Ability to commute/relocate:

Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Speak with the employer