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    Access Management - Bengaluru, India - CGI

    CGI
    CGI Bengaluru, India

    3 weeks ago

    CGI background
    Full time
    Description

    Position Description:

    Job Description:
    Administration of identities in Active Directory and MS Exchange in the enterprise will be the primary function of this position. Responsibilities include but are not limited to:

    • AD administration – Provision, De-provision, Activate, Terminate and Update user identities

    • Exchange Administration - Provision, De-provision, Activate, Terminate and Update user and functional mailboxes

    • Ensure that the File share permissions are setup correctly and restrict accordingly

    • Access Management – via AD groups and on client specific applications

    • Routine housekeeping of AD forest and systems under support purview

    • Generate and Publish routine reports as per client requirements

    • Administer and Manage Disk Quota for supported systems

    • Create and Maintain support documentation.

    • Ensure that the customer ́s orders are carried out within SLA and by strictly adhering to the routines, Quality Procedures and in accordance with ITIL Incident Management guidelines.

    • To identify potential improvements allowing improved use of resources by automation or change or procedures

    • To act as a point of contact for technical queries and share technical knowledge wherever possible, assist with technical training if required.
    Experience with
    o Active Directory administration
    o Microsoft Exchange Administration
    o File Share Administration

    • Analysis and investigation skills, with a structured approach to problem solving

    • Flexibility to work in rotational shifts including weekends and nights

    • Real time experience in supporting the clients across multiple geographies

    • Assertive and excellent communication skills

    Skills:

  • Active Directory
  • Microsoft Exchange
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