International Non Voice - Bengaluru, India - IntouchCX
Description
Greetings From IntouchCX
Contact Person:
Both fresher and experienced can apply
About - IntouchCX
IntouchCx is a global customer care and technology company.
With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
About the Job We are looking for a self-motivated individual with excellent customer service skills to join our team. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.
As a Customer Service Associate - Non-Voice, You Will
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multitasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a selfstarter who is excited about learning new technologies on a daily basis.
Benefits of working as a Customer Service - Non-Voice:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working onsite
- Medical Insurance
Salary:
₹250, ₹450,000.00 per year
Benefits:
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
Schedule:
- Rotational shift
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
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