L1 Support - Mumbai, Maharashtra, India - Harjai Computers

Harjai Computers
Harjai Computers
Verified Company
Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Indicative activities

  • Help with app installation on devices.
  • User query resolution w.r.t. how to login, how to use, etc. (they will be trained)
  • Create FAQ from the commonly asked questions.
  • Routing of tickets to L2,L3 resources.
  • Other routine L1 activities. (they will be trained)
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