Customer Care Associate - Pune, India - ESATISFY HR SOLUTIONS
Description
Customer Service JOB Description (Tech Mahindra, Pune)We are Hiring For Customer Care Associate
A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.
- HSC Passed can apply
Salary
- ₹22000CTC (16.5k in hand) and Incentive
Shift
- Day for females till 9 pm/ Rotational for males
- Delta 1 Building, Gigaspace, Nagar Road, IT Park Internal Road, Viman Nagar, Pune
To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Interview mode - Face to face
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
Speak with the employer
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