Guest Relation Executive - Khar Danda, Mumbai, Maharashtra, India - Smart Moves Consultants
Description
ROLE-Guest Relations Executive
Job Description of GRE-
- Supervision of Guest Assistance.
- Execute all the guest relations activities to achieve maximum guest satisfaction index scores.
- Provide training to staff on customer interaction, service standard and communication skills.
- Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap.
- In coordination with duty manager, chalk out staffing plan on weekly basis.
- Coordinating with other departments to ensure that the product and the service standards are delivered.
- Attending the guests at all times.
- Preparing report of the feedback forms filled by the customers.
- Responsible for Tele reservations and Walk-In reservations.
- GRE attends VIPs and other affluent people to lounge areas and in Audi on their arrival.
ONLY FEMALE CANDIDATES CAN APPLY
Job Types:
Full-time, Permanent, Fresher
Pay:
₹30, ₹35,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 2 years (preferred)
Work Location:
In person
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