CRM Executive - Delhi, India - Shazia Rice
Description
Manage and maintain the CRM system, ensuring data accuracy, completeness, and consistency.- Develop and implement CRM campaigns, workflows, and strategies to optimize customer engagement and retention.
- Collaborate with crossfunctional teams, including marketing, sales, and customer service, to align CRM strategies with business objectives.
- Provide training and support to internal teams on CRM tools and best practices.
- Generate reports and dashboards to track key performance metrics related to customer acquisition, retention, and lifetime value.
- Stay updated on industry trends and best practices in CRM to recommend and implement improvements to the CRM system and processes.
Salary:
₹12, ₹15,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Delhi, Delhi (required)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (required)
Speak with the employer
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