Sales Representative - Mumbai, Maharashtra, India - Nsuregrowth Recruitments

Nsuregrowth Recruitments

Verified Company

Mumbai, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

As a Retail Sales Associate, you will be responsible for providing exceptional customer service by assisting customers with product selection, processing transactions, and ensuring a positive shopping experience.

You will also be responsible for maintaining a clean and organized store environment, meeting sales targets, and staying knowledgeable about product features, promotions, and store policies.

Key Responsibilities:

Greet and assist customers as they enter the store.
Provide product information, recommendations, and assistance to customers.
Process sales transactions accurately and efficiently using the pointofsale (POS) system.
Maintain a clean and organized store environment, including restocking shelves and arranging displays.
Address customer inquiries and resolve any issues or concerns promptly and professionally.
Meet and exceed sales targets and goals set by the management team.
Stay knowledgeable about product features, promotions, and store policies.
Collaborate with team members to achieve store objectives and foster a positive working environment.

Requirements:

Previous retail sales experience is preferred but not required.
Excellent communication and interpersonal skills.
Strong customer service orientation and a passion for helping others.
Ability to work effectively in a fastpaced environment.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
High school diploma or equivalent.

This job can also be referred to as Store Associate, Store sales manager, Retail Salesperson, Customer Service Representative, or showroom staff.

Customer Service:
Ability to provide excellent customer service and address customer inquiries and concerns

Salesmanship:
Skill in persuading customers to make purchases and meet or exceed sales targets

Product Knowledge:
Comprehensive understanding of store products and services to assist customers effectively

Communication:
Strong verbal communication skills to interact with customers and team members

Interpersonal Skills:
Ability to build rapport with customers and create a positive shopping experience

Active Listening:
Skill in listening attentively to customers' needs and preferences to offer appropriate product recommendations

Problem-Solving:
Capability to resolve customer complaints and address issues promptly and effectively

Time Management:
Effective time management skills to prioritize tasks and meet deadlines

Teamwork:
Ability to collaborate with colleagues to achieve store objectives and foster a positive work environment

Adaptability:
Flexibility to adapt to changing situations and customer needs in a fast-paced retail environment

Attention to Detail:
Meticulous attention to detail in processing transactions and maintaining store cleanliness and organization

Product Demonstration:
Skill in demonstrating product features and benefits to customers

Cash Handling:
Proficiency in processing cash, credit, and debit transactions accurately and securely

Conflict Resolution:
Ability to handle conflicts and difficult situations with patience and professionalism

POS System Operation:
Familiarity with point-of-sale systems for processing sales transactions

Product Restocking:
Capability to restock shelves and maintain inventory levels as needed

Up-Selling and Cross-Selling:
Skill in suggesting additional products or upgrades to enhance the customer's shopping experience

Merchandising:
Understanding of merchandising principles to arrange displays and showcase products effectively

Customer Relationship Management:
Ability to build and maintain long-term relationships with customers to encourage repeat business

Self-Motivation:
Proactive attitude and motivation to drive sales and achieve store goals independently.