- Global Reach, Local Impact: At upGrad, you'll be part of a dynamic, diverse team that makes a difference on a global scale while creating opportunities for local communities. With 25 offices worldwide and a team of over 5100 professionals, upGrad has successfully enrolled over 10 million learners across 70+ countries.
- Award-Winning Excellence: With accolades such as being named the No.1 startup in India for three consecutive years by LinkedIn's Top Startups list (2018, 2019, and 2020), upGrad's commitment to innovation and impact is unparalleled. Additionally, upGrad has earned prestigious titles such as the ET Best Education Brand 2020 and inclusion in the esteemed GSV Global EdTech 50 List 2020, further solidifying our position as a leader in the education technology sector.
- Endless Opportunities: Join upGrad and unlock a world of opportunities for growth, learning, and personal development. With a team of over 5100 professionals and a global network of partners, upGrad provides you with the support, resources, and opportunities you need to succeed and thrive.
- Growth Opportunities :
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Senior Manager - noida, India - upGrad
Description
About UpGrad
Founded in 2015 by Ronnie Screwvala, Mayank Kumar, Phalgun Kompalli and Ravijot Chugh, upGrad Enterprise is South Asia's largest Online learning, skilling & workforce development company. Some of its marquee investors are Temasek, Murdoch's Lupa Systems, International Finance Corporation and IIFL.
UpGrad Abroad
Founded in 2022 & part of upGrad Enterprise, Upgrad Abroad offers a distinctive portfolio of study abroad programs, through collaborations with overseas universities, delivered in a hybrid model. These programs present a golden opportunity for learners to leverage online learning in a flexible and affordable manner. Smooth visa process, admission support, and post-study work visa are added perks with upGrad Abroad.
We work with more than 100 global universities with 250+ Programs across USA, UK, Germany, Canada, Australia & Dubai & Middle East.
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Here are just a few reasons why you should consider joining our best teams:
# Be part of the best teams in Edtech industry
# Excellent professional development & growth opportunities
# Best in the industry Incentives
# Standard Retention Bonus for all counsellors
# Referral Bonus & additional perks & benefits.
Role – Senior Manager : Sales (UpGrad Abroad)
The ideal candidate for this role: You are a proven Sales leader with hands-on experience in setting up and managing Edtech B2C sales.
You have managed a team which consists of Inside Sales Managers & Sales associates with minimum team size of 30 and are looking to take your next career step in a very fast paced, demanding market.
You are comfortable working with high ticket size products which require focused nurturing over a period of time and yet can build urgency for the end consumer to decide fast. You have worked in an extremely competitive sales environment and have been at the top 10 percentile of your team.
You are an extremely Data driven individual with an experience of building and scaling up sales processes.
What will you be doing?
● Leading a team of 30 Sales Managers & associates.
● Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets
● Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management
● Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel
● Monitoring the training provided by team managers to existing Admissions Counsellors on right profiling of learner, program knowledge, sales closure techniques.
● Controlling the attrition of team by managing and nurturing sales talent.
● Setting up team's performance standards using key Input and Output metrics and monitor the team's overall performance against the set goals.
● Establishing the uniqueness and effectiveness of upGrad's model of online learning.
What we are looking for?
● Individual with outstanding English communication (written and verbal) and interpersonal skills.
● 6+ years of experience in sales in B2C ideally. Education sales experience preferred but not essential.
● Experience of handling Inside Sales team
● Solution oriented with effective problem solving skills
● Excellent People orientation
● Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders.
● Individuals with ability to approach any situation with patience and very strong empathy
● Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets
● Passion to deliver the highest levels of customer service at all times.
● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
