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    Analyst- Seismic Support - Mumbai, India - TIAA

    TIAA
    TIAA Mumbai, India

    3 weeks ago

    tiaa background
    Description

    Associate – Seismic Publishing OperationsThe Seismic Publishing Associate will be responsible for making in-platform template changes, logic and rules management, documenting business and technical changes, troubleshooting and support for content owners, quarter-end data refresh process and testing, and other tasks related to the publishing of dynamic presentation templates.

    Key Responsibilities and Duties


    Create/manage/update content and logic within the Seismic platformReceive and fulfill requests for Seismic content and logic changes using a browser-based workflow tool (Workfront)Perform content and data validations during testing and within quarter-end update cyclesCreate and share usage analytics to content owners and audience owner leads.

    Support the scoping and estimate process for new work intakeProvide support to onshore publishing with various content management requests, testing, maintenance, data sourcing evaluation, analytics reporting, and other tasks as neededMeet with internal customers and document business requirements including logic, data use, variable content, and slide selection options.

    Operate as Seismic technical subject matter expert, identifying solutions and working with the US-based team and Seismic vendor resources to develop technical solutions when needed.

    Communicate frequently with internal clients from across lines of business and support areas to clarify requirements, answer questions and troubleshoot as needs arise

    Manage multiple projects, multiple internal clientsUnderstand and communicate data and logic utilization within various document templates within the Seismic platform.

    Seek and identify data sourcing from existing data sets integrated within the Seismic platformProactively expand knowledge of all content, logic, data, and usage patters across content and user groups.

    Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflowArticulate to non-technical clients about content, logic, and data usage, and potential utilization for new requests and changes.

    Partner with the US-based Seismic Publishing Operations team for larger platform releases and major programming.
    Educational Requirements

    No Advanced Degree Required PreferredWork Experience

    3+ Years Required; 5+ Years PreferredPhysical Requirements


    Physical Requirements:
    Sedentary Work

    Career Level7PLFunctional Responsibilities
    :

    Create/manage/update content within the Seismic platformReceive and fulfill requests for Seismic content and logic changes using a browser-based workflow tool (Workfront)Perform content and data validations during testing and within quarter-end update cyclesCreate and share usage analytics to content owners and audience owner leads.

    Support the scoping and estimate process for new work intakeProvide support to onshore publishing with various content management requests, testing, maintenance ,data sourcing evaluation, analytics reporting, and other tasks as neededConnect with internal customers and document business requirements including logic, data use, variable content, and slide selection options.

    Operate as Seismic technical subject matter expert, identifying solutions and working with the US-based team and Seismic vendor resources to develop technical solutions when needed.

    Manage multiple projects, multiple internal clientsUnderstand and communicate data and logic utilization within various document templates within the Seismic platform.

    Seek and identify data sourcing from existing data sets integrated within the Seismic platformProactively expand knowledge of all content, logic, data, and usage patterns across content and user groups.

    Work quickly, efficiently and accurately in a fast-paced environment, juggling multiple requests simultaneously that may be in different stages of workflowArticulate to non-technical clients about content, logic, and data usage, and potential utilization for new requests and changes.

    Partner with the US-based Seismic Publishing Operations team for larger platform releases and major programming.
    Job Requirements And Qualifications

    :

    Required Education:
    BE/ B


    Tech/ Science GraduateRequired
    Experience:

    1-3 yearsExperience, Skills and Abilities:

    Experience:
    Familiarity with Seismic or other content management and automation platforms is essential but not necessarySkills:
    Great attitude, zeal to learn and wears the hat of problem solvingGood interpersonal and communication skills including ability to communicate complex information and analysis in written and visual formsAble to prioritize and manage multiple tasks simultaneouslyMeticulous attention to detail, with demonstrated ability for accuracy and thoroughnessAbility to work in an agile teamSpecial skills or Certifications :
    Familiarity with content publishing system, ideally with variable content, logic, and use of complex data sets for customer-facing communications.

    Experience with advance excelExperience with SQL for data sourcing_____________________________________________________________________________________________________Company OverviewTIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.

    TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

    Working closely with our U.S.

    colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer.

    We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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