Process Executive Role - Mumbai, India - Orcapod

Orcapod
Orcapod
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Roles and Responsibilities

ESSENTIAL SKILLS/PERSONALITY TRAITS:

  • Customer Focus
  • Self-Driven
  • Result Oriented
  • Problem solving and critical thinking
  • Good verbal and written communication skills
  • Ability to work independently in a team environment
  • Knowledge in MS Office
  • Decision making abilities

OPERATIONAL RESPONSIBILITY:
Attend training sessions and develop self-capabilities on an ongoing basis

Customer satisfaction to recognize timelines and qualities in published output

Timely and high quality completion of cases, according to established objectives

Support internal systems, methods and procedures to maintain compliance

Understanding of client KPI & CPI requirements

Ensures all the records and documents maintained as per organizational requirements

Leave management policy

Importance of login hours and schedule adherence

Contribution in ideas of process improvement

  • Strong Communication skill is Must.
  • Role:
IT Support - Other

  • Salary:
Not Disclosed by Recruiter

  • Industry:
IT Services & Consulting

  • Functional Area:
IT & Information Security

  • Role Category:
IT Support

  • Employment Type:
Full Time, Permanent

  • Key Skills
Communication Skills

Written Communication

Problem Solving

Customer Satisfaction

Customer Focus

MS Office

Verbal

  • Education
  • UG:
Any Graduate


Company Profile:


  • Orcapod Consulting Services Private Limited
  • Orcapod is a leading private counsultancy.
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